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2. Run the uninstall tool using administrator privileges. The uninstall tool will remove
all the files and registry keys that were not removed during the automatic removal
process.
3. Restart your computer.
If this information was not helpful, you can contact BitDefender for support as
described in section “Support” (p. 396).
Troubleshooting
395
BitDefender Total Security 2010
- User's guide 1
- Each man has his price Bob 3
- And yours was pretty low 3
- Table of Contents 4
- License and Warranty 12
- 1.2. Admonitions 24
- 2. Book Structure 25
- 3. Request for Comments 26
- Installation and Removal 27
- 1. System Requirements 28
- System Requirements 29
- 2. Preparing for Installation 30
- 3. Installing BitDefender 31
- Installing BitDefender 32
- 3.1. Registration Wizard 33
- 3.2. Configuration Wizard 37
- 3.2.7. Step 7 - Finish 44
- 4. Upgrade 45
- Getting Started 47
- 6. Overview 48
- 6.2.1. Novice Mode 49
- 6.2.2. Intermediate Mode 52
- 6.2.3. Expert Mode 53
- 6.3. System Tray Icon 56
- 6.4. Scan Activity Bar 57
- 6.5. BitDefender Manual Scan 58
- 6.6.1. Game Mode 60
- 6.6.2. Laptop Mode 61
- 7. Fixing Issues 64
- Fixing Issues 65
- 8. Configuring Basic Settings 67
- 8.1. User Interface Settings 68
- 8.2. Security Settings 69
- 8.3. General Settings 70
- Configuring Basic Settings 71
- 9. History and Events 72
- History and Events 73
- Registration and My Account 74
- 10.2. Activating BitDefender 76
- 10.3. Purchasing License Keys 78
- 10.4. Renewing Your License 78
- 11. Wizards 79
- 11.2. Custom Scan Wizard 83
- DescriptionOption 85
- DescriptionScan Level 87
- 11.2.5. Step 5/6 - Scanning 89
- Scanning 90
- Vulnerabilities 92
- Vulnerability Check 93
- 11.4.1. Local Backup Wizard 98
- Step 5/5 - Summary 102
- 11.4.2. Local Restore Wizard 103
- 11.4.3. Online Backup Wizard 106
- Step 3/4 - Other settings 108
- Step 4/4 - Summary 109
- 11.4.4. Online Restore Wizard 110
- DescriptionCriteria 111
- Select what to recover 112
- 11.5. Tuneup Wizards 114
- 11.5.2. PC Cleanup Wizard 118
- Step 2/3 - Deleting Files 119
- Step 2/4 - Searching 122
- Step 3/4 - Select Action 123
- DescriptionAction 124
- Step 1/4 - Initiate Scanning 125
- Step 2/4 - Scanning 126
- DescriptionCategory 128
- Important 130
- Step 2/2 - View Results 131
- 11.5.6. File Shredder Wizard 132
- 11.6. File Vault Wizards 135
- 11.6.1. Add Files to Vault 136
- Step 3/6 - Create Vault 137
- Step 4/6 - Password 139
- Step 5/6 - Summary 139
- Step 6/6 - Results 140
- 11.6.2. Remove Vault Files 141
- Step 2/5 - Password 142
- Step 3/5 - Select files 143
- Step 4/5 - Summary 144
- Step 5/5 - Results 145
- 11.6.3. View File Vault 146
- Step 2/4 - Password 147
- Step 3/4 - Summary 148
- Step 4/4 - Results 149
- 11.6.4. Lock File Vault 150
- Step 2/3 - Summary 151
- Step 3/3 - Results 152
- Click Finish 153
- Intermediate Mode 154
- 12. Dashboard 155
- Dashboard 156
- 13. Security 157
- Security 158
- 13.2. Quick Tasks 160
- 14. Tune-Up 164
- 14.2. Quick Tasks 165
- 14.2.4. Cleaning Up Your PC 167
- 15. File Storage 169
- 15.1. Status Area 170
- 15.2. Quick Tasks 171
- 16. Network 172
- Expert Mode 180
- 17. General 181
- 17.1.1. Overall Status 182
- DescriptionIssue 183
- DescriptionStatus 184
- 17.1.2. Statistics 185
- 17.1.3. Overview 185
- 17.2. Settings 186
- 17.3. System Information 188
- 18. Antivirus 190
- Antivirus 191
- 18.2. On-demand Scanning 200
- 18.2.1. Scan Tasks 201
- 18.2.2. Using Shortcut Menu 203
- 18.2.3. Creating Scan Tasks 204
- Setting Scan Target 211
- Scheduling Scan Tasks 214
- Scanning Tips 215
- Scanning Methods 215
- Antivirus Scan Wizard 218
- 18.2.6. Viewing Scan Logs 223
- Step 1/4 - Select Object Type 226
- 18.4. Quarantine Area 233
- 19. Antispam 237
- Image Filter 238
- URL Filter 238
- NeuNet (Heuristic) Filter 238
- Bayesian Filter 238
- 19.1.2. Antispam Operation 239
- 19.2. Status 240
- Antispam 241
- 19.3. Settings 246
- 19.3.1. Antispam Settings 247
- 20. Parental Control 249
- Parental Control 250
- 20.1.2. Setting Age Category 253
- 20.3. Web Control 257
- 20.4. Web Time Limiter 260
- 20.5. Applications Control 261
- 20.6. Keywords Control 263
- 21. Privacy Control 267
- 21.2. Identity Control 268
- Privacy Control 269
- Step 1/4 - Welcome Window 271
- 21.2.2. Defining Exclusions 273
- 21.2.3. Managing Rules 274
- 21.3. Registry Control 275
- 21.4. Cookie Control 277
- 21.4.1. Configuration Window 279
- 21.5. Script Control 281
- 21.5.1. Configuration Window 282
- 22. Firewall 284
- Firewall 285
- 22.2. Network 288
- 22.2.4. Network Zones 290
- 22.3. Rules 291
- Configuring Main Parameters 294
- 22.4. Connection Control 298
- 23. Vulnerability 300
- 23.2. Settings 301
- Vulnerability 302
- 24. Backup 303
- 24.1. Backup Settings 304
- 24.1.1. Get Started 305
- 24.1.2. Job Manager 306
- Create New Job 307
- Backup Options Dialog Box 308
- Backup Job 312
- Schedule Job 313
- Delete Job Schedule 314
- Modify Job Options 314
- Modify Options of Burn Job 315
- Modify Job Properties 318
- Restore File 319
- Restore Options Dialog Box 320
- Restore Time-Point Data 321
- 24.1.3. Log Viewer 322
- View Logs 323
- Clear Logs 324
- 24.1.4. Toolbox 325
- Burn to CD/DVD 326
- Burn ISO Image File to CD/DVD 326
- 24.1.5. Menu Bar 327
- 25. Encryption 330
- Encryption 331
- 25.2. File Encryption 332
- 25.2.1. Creating a Vault 333
- 25.2.2. Opening a Vault 335
- 25.2.3. Locking a Vault 335
- 26. Tune-Up 339
- 26.2. Cleaning Up Your PC 340
- 26.6. Finding Duplicate Files 342
- 27. Game / Laptop Mode 344
- Game / Laptop Mode 345
- Adding or Editing Games 347
- 27.2. Laptop Mode 349
- 28. Home Network 351
- Home Network 352
- 29. Update 357
- 29.1.1. Requesting an Update 358
- 29.2. Update Settings 359
- 29.2.5. Managing Proxies 362
- 30. Registration 364
- Registration 365
- 31.1. Scan with BitDefender 370
- 31.2. BitDefender File Vault 371
- 31.2.1. Create Vault 372
- 31.2.2. Open Vault 373
- 31.2.3. Lock Vault 374
- 31.2.4. Add to File Vault 374
- 31.2.6. Change Vault Password 375
- 31.3. Shred Files 376
- Integration into Web Browsers 377
- Integration into Mail Clients 381
- 34.2. Antispam Toolbar 387
- 35.2. Using Scan Tasks 396
- How to Scan Files and Folders 397
- 35.4. Using Scan Activity Bar 399
- How to Schedule Computer Scan 400
- 37. How to Back Up Data 402
- How to Back Up Data 403
- How to Restore Backed-up Data 404
- 39. Troubleshooting 407
- 39.1.2. Failed Installation 408
- Troubleshooting 409
- Not Work 410
- Add Contacts to Friends List 415
- Indicate Detection Errors 415
- Ask for Help 417
- Add Spammers to Spammers List 418
- 40. Support 422
- 40.3. Contact Information 423
- UK and Ireland 424
- BitDefender Rescue CD 425
- 41. Overview 426
- 41.2. Included Software 427
- Overview 428
- BitDefender Rescue CD Howto 429
- 42.6. How do I save my data? 435
- Glossary 438
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